Sunday, May 17, 2015

Help (Maybe) from Google Groups

This is a classic example of a "Catch 22."
Some people have written to me, or mentioned in person, that they aren't getting my posted emails anymore.
I've had people asking me what can be done, they've suddenly been dropped, though when I check, there they are on the group list.

I posted about my problem on the google help forum this morning, and looks like I'm not the only one having this problem. I was going to put the reply from Google into my daily email, but then I realized that the folks not getting emails are the very ones who would need to SEE this email. Catch 22.

So here's the reply I have gotten from Google Groups. 
I'll refer people to this post when I hear that you're getting no email from me.

I'm not receiving my group's emails

If you've stopped getting email from your group, you may have changed your subscription option to "Web only." To start receiving email again, go to the group's homepage, click the "My Settings" button, (Note from Nel: the settings button should be at the top right, it has a little person and a round gear) and then click "Membership and Email settings." There, you'll see your current subscription settings for this group; make sure you haven't selected the "No email" option. Make changes if you need to, and then click the "Save these settings" button.
It's also possible that the emails are getting caught by your system's spam or bulk mail filter. If you know your subscription settings are correct, you may want to check your spam or bulk folders to see if the emails are there.
Another option is that your email service provider is blocking all mail from Google Groups. We work with email service providers to remove blocks as they occur. When a block is lifted, all of the mail that was held during the block will be delivered, so you may see a surge of email. Please note that email blocks for some service providers occur frequently. We are working on methods of preventing these blocks and resolving them more quickly in the future. We appreciate your patience during a block.
A final suggestion you may want to try is to subscribe to this group using a different email account. We suggest using an email account hosted by an alternate provider, as this problem may be related to your current email service provider.


And here's a link to the homepage, so you can check on your "settings", or just write to me, and I'll check for you. Homepage!forum/daily-paintings-nel-jansen

or write to me at

I really hope this will help. I'm not sure what else I can do.

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